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Welcome to 21CENT IDEAZ LLC. By using our website, mobile application, or services, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully.
1. Definitions
2. User Responsibilities
2.1 Accuracy of Information: Users must provide accurate and complete information when placing an order. Failure to do so may result in delivery issues for which 21CENT IDEAZ LLC is not responsible.
2.2 Compliance with Laws: Users must comply with all local, state, and federal laws when using the Service.
2.3 Health and Allergies: Users are responsible for ensuring that the food they order suits their dietary needs and allergies. 21CENT IDEAZ LLC will not be liable for any allergic reactions or health issues resulting from the consumption of food delivered.
3. Order and Delivery Process
3.1 Order Placement: Once an order is placed, it cannot be canceled or modified except as permitted by these Terms.
3.2 Delivery Time: While 21CENT IDEAZ LLC strives to deliver food within the estimated time, delivery times may vary due to factors beyond our control. We are not liable for any delays.
3.3 Delivery Instructions: Users must provide clear and accurate delivery instructions. 21CENT IDEAZ LLC is not responsible for any loss or damage due to inaccurate or incomplete instructions.
3.4 Delivery Confirmation: Upon delivery, the User must inspect the food for any damage or issues. If there are any concerns, they must be reported immediately. Failure to report any issues upon delivery constitutes acceptance of the food in its delivered state.
4. Limitation of Liability
4.1 General Liability: 21CENT IDEAZ LLC is not responsible for any indirect, incidental, or consequential damages arising from the use of our Service.
4.2 Food Quality: While 21CENT IDEAZ LLC ensures food is delivered to the correct recipient, food quality is responsibility of the customer. The User assumes full responsibility for the risk of food consumption.
4.3 Third-Party Links and Content: Our website and mobile application may contain links to third-party websites. 21CENT IDEAZ LLC is not responsible for the content or privacy practices of these websites.
5. User Indemnification
The User agrees to indemnify, defend, and hold harmless 21CENT IDEAZ LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or in any way connected with the use of our Service.
6. Refunds and Cancellations
6.1 Refund Policy: Refunds are issued at the sole discretion of 21CENT IDEAZ LLC. If the User is unsatisfied with their order, they must contact customer service within [insert time period, e.g., 24 hours] of delivery. 21CENT IDEAZ LLC. reserves the right to deny refunds.
6.2 Order Cancellations: Users may cancel their order only if it has not yet been processed by the restaurant. Once processing has begun, cancellations are not permitted.
7. Changes to Terms
21CENT IDEAZ LLC reserves the right to update or modify these Terms at any time. Users will be notified of any significant changes. Continued use of the Service constitutes acceptance of the new Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which 21CENT IDEAZ LLC is registered, without regard to its conflict of law principles.
9. Dispute Resolution
Any disputes arising out of or relating to these Terms will be resolved through binding arbitration in [Location], under the rules of the [Arbitration Organization].
10. Contact Information
For any questions about these Terms, please contact 21CENT IDEAZ LLC at:
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